What Our Customer Say

 

Please Take the Time to Review Us on the Google or Yelp.

Denise is a five-star customer service representative!
Mariam H
This was my home unit Christian found what the problem was & didn’t try to sell me something I didn’t need and now my air conditioner is running like new. Highly recommend.
Lanzidero Family Restaurant
In the middle of the summer June 12th to be exact, our A/C just completely stopped running. I knew this company and reached out for help, they sent a wonderfully quick tech to assess and fix the problem. It was our motor and he had one with him and it was back-up and running with-in 35-40 minutes of his arrival. The temps outside were so hot that this was the best relief we have ever had. Thank you to Denise, Deron and the entire team that took care of us. The price was more than reasonable. Thank, Ami H. Dolan Springs, AZ
Ami H
We have used Kramer’s Air Conditioning for a few years now. Extremely professional, punctual, and fair prices. I would highly recommend them for any of your heating and air conditioning needs. You won’t be disappointed.
Kenny B
Christian did an excellent job. He is honest and pleasant. He checked out all our AC systems and showed us the repairs to be made and let us decide which repairs we wanted him to perform.
Ginni Potts
We love Kramer’s Air Conditioning! Kramer’s Air Conditioning is knowledgeable, professional, and downright courteous! When we experience the unfortunate event as a heater and/or air conditioner going down, we know that Kramer’s Air Conditioning will take care of us!
Kingman Station Apartments
Sooooo happy with Kramers AC- very professional, dependable and affordable. Ive used them on my personal homes and have referred clients to them. Ive even had clients refer them to me who were unhappy with other HVAC companies who told them they needed a completely new unit when they did not. To top it off the owners Deron & Sabrina are super sweet and wonderful to work with!!! You can really tell they care about their company.
Deb and Bob W
Absolutely stellar service from start to finish! I contacted Kramer's Air Conditioning for my routine maintenance on my HVAC system, and couldn't be happier with the results. From scheduling the appointment to the technician's arrival, everything was smooth and efficient. The technician was punctual, courteous, and extremely knowledgeable. They thoroughly inspected and serviced my HVAC system, explaining each step along the way and offering valuable maintenance tips to keep it running smoothly. I was impressed by their professionalism and attention to detail. Not only did they complete the maintenance promptly, but they also went above and beyond to ensure everything was in top-notch condition before leaving. My HVAC system is now running more efficiently than ever, and I have peace of mind knowing it's been properly maintained. I also have to add that my maintenance cost a fair price & they did not have any hidden charges, like so many other HVAC companies. I highly recommend Kramer's Air Conditioning, LLC for anyone in need of HVAC services. Their five-star service and expertise truly set them apart from the rest. Thank you for a job well done!"
Marjorie H
I recently had the pleasure of having a new HVAC system installed (3/25/2024) by Kramer's Air Conditioning, and I cannot express enough how impressed I am with the entire process. Every step was executed with precision and professionalism from the initial consultation to the final installation. I was thoroughly impressed by the knowledge and expertise of the team at Kramer's Air Conditioning. They took the time to assess my home's specific needs and recommended the perfect system to meet them. Their attention to detail and commitment to finding the best solution for my home set my mind at ease from the start. The installation itself was nothing short of exceptional. The technicians arrived promptly and worked diligently to install the new system with minimal disruption to my daily routine. Their professionalism and craftsmanship were evident every step of the way, and they took the time to ensure that everything was installed correctly and functioning optimally before they left. I also want to commend Kramer's Air Conditioning for their outstanding customer service throughout the entire process. They were always available to answer my questions and promptly and courteously addressed any concerns. I was also extremely impressed by the professionalism of my complete manual & warranty packet i received from the owner's; it came complete with everything properly documented & they also went above & beyond and registered my system for an additional parts warranty. I have never experienced customer service quite like this! Needless to say, this company is TOP NOTCH! I couldn't be happier with my overall experience with Kramer's Air Conditioning. Thanks to their expertise, integrity, and dedication, I now have a top-of-the-line HVAC system that keeps my home comfortable year-round. I would highly recommend Kramer's Air Conditioning to anyone in need of HVAC services. Five stars all around!
Connie B
In this day and age where people seem to always take the time to write, and/or voice negative reviews, I want to take the time to write a positive review about this company. With the first preventative maintenance performed on our unit, we were very satisfied with the maintenance technician. He was thorough, friendly, and professional. Also, I want to compliment the ownership of the company. There is a reason this company has been in business for over 65 years. The ownership is willing to work with customers to resolve any issues; there was one with our initial biannual service contract, which was resolved to our complete satisfaction. Kudos to Kramer's Air Conditioning. Excellent, affordable service! I would recommend Kramer's Air Conditioning, LLC. This company will always be my first call for any & all of my HVAC needs. Their prices are competitive & the workmanship is top notch! Support our local businesses! Thank you, Again!
John K
Did amazing job putting in our new AC. He came out and did exactly what he said he was going to do. His office even submitted my warranty info for me.
Judy M
A wonderful family-owned business. Deron (owner) is terrific and explains repairs carefully with understandable detail. Yesterday, I had a problem with my heat pump, (no heat), they sent a technician (Dale) out within an hour! He expertly diagnosed the problem and made the most economical repairs. You can trust him; he has integrity. I highly recommend them!
George S
Kramer’s A/C is the only Company you should be using. I was given some bad info from another professional and accused Kramer’s Air Conditioning of doing some wiring wrong. I was totally in the wrong. I was a little heated when I talked to them, and they were very professional and stayed calm and explained what and why they did what they did so that I understood. Even though I was a total ass, they still bent over backward to make sure I was taken care of. I have never seen another company take care of their customers the way that Kramer’s Air Conditioning does. My apologies to Kramer’s A/C for the way I acted and thank you for being such a great bunch of professionals. Don't take a chance with anyone else. Kramer's River Valley A/C is the only way to go.
Michael S
Five Stars!
Jimmy H
Sooooo happy with Kramers AC- very professional, dependable and affordable. Ive used them on my personal homes and have referred clients to them. Ive even had clients refer them to me who were unhappy with other HVAC companies who told them they needed a completely new unit when they did not. To top it off the owners Deron & Sabrina are super sweet and wonderful to work with!!! You can really tell they care about their company.
Becky H
Deron is awesome! The staff were amazing and helpful. Very knowledgeable and operates with integrity. I highly recommend Kramer's for all your ac needs!!
Stephanie W.
Awesome company, very nice people. I definitely recommend! Super on top of everything.
Brooke S.
I had great service from beginning to end with River Valley! I replaced my entire AC and Furnace units because they were 21 years old. I got 4 quotes, and they were the lowest but that is not the only reason I chose them. Mr. Kramer was kind, professional, not pushy, and most importantly, genuine. They did a great job in installing the units and cleaned up the mess. To top it all off, the paperwork stated numerous times for the customer to register the units within 60 days to get my 10-year manufacturer warranty. Because I had multiple units to register online, it was a bit confusing. I called River Valley air-conditioning, and they were so helpful and told me that they had registered the units for me, and it was  inside of my packet. I went to look and there it was. I thanked her for doing that for me. I highly recommend getting a quote from this company.
Michelle W.