I had great service from beginning to end with River Valley! I replaced my entire AC and Furnace units because they were 21 years old. I got 4 quotes, and they were the lowest but that is not the only reason I chose them. Mr. Kramer was kind, professional, not pushy, and most importantly, genuine. They did a great job in installing the units and cleaned up the mess. To top it all off, the paperwork stated numerous times for the customer to register the units within 60 days to get my 10-year manufacturer warranty. Because I had multiple units to register online, it was a bit confusing. I called River Valley air-conditioning, and they were so helpful and told me that they had registered the units for me, and it was inside of my packet. I went to look and there it was. I thanked her for doing that for me. I highly recommend getting a quote from this company.